Terms and Conditions

TERMS AND CONDITIONS OF USE AND PURCHASE OF FOURVENUES

These conditions regulate, on one hand, the conditions of use, access and registration on the website https://www.fourvenues.com/en (the "Conditions of Use", and the "Website", respectively), by any person (the "User" or the "Users"), as well as the conditions for the purchase of tickets for the events offered on the Website (the "Conditions of Purchase"). The Terms of Use and the Terms of Purchase may be collectively referred to as the "Terms".

PRIOR.- IDENTIFICATION

• • Holder: DISCOCIL, S.L. ("Fourvenues");
• • Registered office: C/ Pintor Soler Blasco 16, Ent. Derecha, 12003 Castellón de la Plana, Castellón (Spain);
• • Tax Identification Number: B-98820814;
• • E-mail: [email protected].

Through its Website, Fourvenues provides Users the possibility of accessing the information on different national and international events organized by different promoters (the "Events") for which they can purchase tickets (the "Tickets") through the Fourvenues Website.

The Events are organised by different commercial entities whose main activity consists of the organisation of all types of events and who wish to manage the sale of Tickets for the same through the Fourvenues platform or Website (the "Promoters"). Therefore, the organisation and/or development of the Event published on the Website depends exclusively on the Promoters as organisers of it, without Fourvenues intervening in any aspect of said organisation, nor establishing the prices or conditions of access to the events.

SECTION ONE. CONDITIONS OF USE.

By accepting these Terms of Use, the User expressly agrees to be bound by them in their full extent and scope, without exception to any of their provisions. The Website reserves the unilateral right to modify the Conditions of Use included in this document.

1. ACCESS AND CONDITIONS OF USE OF THE WEBSITE AND PRIVATE AREA

The User may browse and view the content offered on the Website freely and free of charge. The access to the Website is free of charge for the Users.

The User may request the purchase of Tickets offered for sale through the Website. Also, Users may access a private area by completing the corresponding registration form.

By browsing, using or viewing the Website contents, the User declares to be over eighteen (18) years of age, or, failing this, that he/she has the due authorisation of his/her legal guardians.

1.1 Rules of use of the Website

It is not permitted and, therefore, its consequences shall be the sole responsibility of the User, the access or use of the Website for illegal or unauthorised purposes, whether for profit or not. In particular, and without the following list being restrictive in nature, it is forbidden:

• i. To use the Website in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in the computer equipment of a third party;


• ii. To use the Website for the transmission, installation or publication of any viruses, malicious code or other harmful programs or files;


• iii. Using the Website to collect personal data of other Users;


• iv. To use the Website in an illegal manner, against good faith, morality and public order;


• v. Registering through the Website with a false identity, impersonating a third party or using a profile or performing any other action that may mislead other Users as to the User’s identity;


• vi. Unauthorised access to any section of the Website, to other systems or networks connected to the Website, to Fourvenues servers or to the services offered through the Website by hacking or forgery, password mining or any other illegitimate means;


• vii. To breach, or attempt to breach, the security or authentication measures of the Website or any network connected to it, or the security or protection measures inherent in the content offered on the Website;


• viii. To carry out any action that causes a disproportionate or unnecessary saturation in the infrastructure of the Website on the systems or networks of Fourvenues, as well as on the systems and networks connected to the Website;


• ix. To impede the normal development of a service, promotion or any other activity available through the Website or any of its functionalities, either by disturbing or attempting to disturb, illegally or in any other way, the access or operation of the same, or faking the result of this and/or by using fraudulent participation methods, by any procedure, and/or through any practice that violates or infringes these Terms of Use.

1.2 Duration

The status of User shall be attributed to any person that browses and views the content offered on the Website for an unlimited period of time.

2. REGISTRATION AS USER OF THE WEBSITE

2.1 Registering for access as a user of the Website

Users registered through the registration form shall have access and the ability to use the private area on the Website free of charge.

To register, Users must click on “Login” and, subsequently, when they are not yet registered, they must click on “Create account”, and must provide the correct data catalogued as mandatory, that is: name, surname and email, in addition to accepting these terms and conditions and the privacy policy of Fourvenues.

Once the above has been done, the User will receive an email at the address provided to authorise the login through an authentication request, after which the User will be duly registered and will have aces to the private area of the Website.

The User assumes that the User account is personal and non-transferable.

The User must follow the indicated steps on the Website to log in to his/her private area.

In the event of any incidents arising during the log in, Fourvenues provides the User an email address ([email protected]) to contact in order to solve the incident.

The User undertakes to make a diligent use of its User account and may not transmit it to any third party. Consequently, Users shall be responsible of the proper custody and confidentiality of any identifiers and/or passwords they have selected as registered Users and undertake to not transfer their use to third parties, either temporarily or permanently, or to allow third parties access to their account. The User shall be responsible for the lawful use of his or her account and shall be liable for any damage caused by a third party accessing the same using his or her access credentials.

By virtue of the foregoing, it is the User’s obligation to notify Forvenues immediately of any event that allows the improper use of the identifiers and/or passwords, such as theft, loss, or unauthorised access to them to proceed to their immediate cancellation. As long as such events are not communicated, Fourvenues will be exempt from any liability that may arise from the misuse of identifiers or passwords by unauthorised third parties.

2.2 Duration

The access as a registered User will begin once the necessary data to register have been introduced, after the acceptance of the Privacy Policy and these Terms of Conditions.

Access as User will remain valid for an unlimited period of time until the User notifies Fourvenues of the cancellation as a User by sending an email to the following address: [email protected].

3. FUNCIONALITIES OF THE PRIVATE AREA OF THE WEBSITE

Once the access to the private area has been obtained, the User will be able to view and have access to certain content offered by Fourvenues, which allow:

• i. To view and/or modify the data assigned to the profile, which is: name, surname, gender, date of birth and email address, as well as profile picture that can be added voluntarily;


• ii. To view all his/her Tickets, passes or reservations, showing a history of the Tickets purchased by the User.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY

The User acknowledges and accepts that Fourvenues is the exclusive owner of the intellectual property rights, industrial rights or any other type related to the Website. This includes, among others, the reproduction, distribution and public communication rights, as well as the availability and transformation of the Website and any of its elements, including the source code, object code, technical documentation, user manual, etc., as well as many other elements related or derived from these.

Accepting these Conditions of Use shall not be understood as an assignment in favour of the User of any kind of intellectual property, industrial right or any other type relating to the Website, beyond the right to use it under the terms established on this Terms and Conditions.

In accordance with the above, the User undertakes not to:

• i. Duplicate, reproduce, sell, rent, lease, license, distribute, or in any other way use the software of the Website or any of its contents;


• ii. Decompiling, modifying, reformatting, translating, reverse engineering, disassembling, or otherwise accessing the source code of the software of the Website without prejudice to any applicable law expressly permitting such activities regardless of the existence of an agreement or authorisation to the contrary with the User;


• iii. Split or fragment the Website into different parts or modules to be used independently;


• iv. Alter or remove any notices relating to intellectual, industrial or other property rights included in the software;


• v. Violate the intellectual, industrial or any other type of property rights that Fourvenues holds over the Website;


• vi. To develop computer programs, applications, or computer products of any other nature that fulfil a similar function to that of the Partner area, provided that such development is based on intellectual prperty assets of Fourvenues or on knowledge acquired as a result of the existing contractual relationship with the User;


• vii. Register trademarks, trade names, or any other distinctive sign associated or that could be associated with the Website.

To allow Fourvenues to carry out an effective control and defence of its intellectual property rights, Fourvenues may collect information, as well as any other data that may be relevant in order to verify the effective use of the Website.

In this sense, the User expressly authorizes Fourvenues to use the information collected during the use of the Website as effective evidence of the use of the same in any type of cause and procedure of any nature, whether against the User himself or against any third party.

5. LINKS TO OTHER WEBSITES

In the event that the Website shows links to other webpages by different icons, links, banners or embedded contents, Fourvenues informs that these are managed by third parties, and Forvenues has neither the human resources nor the technical means to know beforehand and/or control and/or approve all the information, contents, products or services provided by other platforms to which links may be established on the Website.

Consequently, Fourvenues cannot assume any type of responsibility for any kind of aspect related to the webpage to which a link may be established from the Website, specifically, by way of example, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents, in general.

In this sense, if the Users have effective knowledge that the activities developed though the third-party webpages are illegal or contravene morality and/or public order, they must communicate it immediately to Forvenues, in order to proceed to disable the access link to them, action that will be carry out in the shortest time possible.

In any case, the establishment of any kind of link to the Website to another external web does not imply that there is any type of relationship, collaboration or dependence between Fourvenues and the owner of said external web page

6. LIMITATION OF LIABILITY

The User exonerates Fourvenues of any responsibility that could derive from the interruptions of availability or errors of operation of the Website, by failures in the same one.

Likewise, Fourvenues will not be responsible for the content that the different Promoters publish on the Website.

7. SUSPENSION AND TERMINATION

The breach of any of the above obligations by the User may lead to the adoption by Fourvenues of appropriate measures protected by law and in exercise of their rights or obligations and may lead to the removal or account blocking of the offending user, without the possibility of any compensation for damages caused.

Fourvenues reserves the right to alter, modify or suspend any feature of the Website.

8. CONTENT

Fourvenues does not guarantee the legality, reliability, or usefulness of the contents provided by third parties through the Website. If the User becomes aware of the existence of any kind of content that is illicit, illegal, contrary to the law, or that could involve an infringement of third-party rights, must notify immediately to Fourvenues so that it can proceed to the adoption of the appropriate measures.

9. PRIVACY AND DATA PROTECTION

In accordance with the Regulation 2016/679 of the European Parliament and of the Counsil, of 27 of April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Spanish Organic Law 2/2018 of December, on the Protection of Personal Data and guarantee of digital rights, all personal data collected during the use of the Website will be processed in accordance with the provisions of the Privacy Policy, which all Users must expressly accept in the event of providing personal data through the private area.

10. CONTACT

Fourvenues puts at the disposal of the user the following email address [email protected] with the purpose of providing support and help, as well as to receive any comment or concern of the User, both during the procedures of contracting the services and afterwards.

In addition, it should be noted that the User has the contract details of Fourvenues reflected in the section “Previous” of these Conditions of Use.

11. GENERAL

The headings of the different clauses are only informative, and will not affect, qualify or extend the interpretation of the present Conditions of Use. Also, Fourvenues may modify the Conditions of Use here stipulated, in whole or in part, by publishing any changes in the same form in which these Terms appear or through any type of communication addressed to the Users.

The temporary validity of these Conditions of Use coincides, therefore, with the time of its exhibition, until it is totally or partially modified, moment in which the new modified Conditions will come into force.

Fourvenues may terminate, suspend or interrupt, at any moment and without prior notice, the access to the contents of the Website, without the User being able to claim any compensation whatsoever. After such termination, the prohibitions on the use of the contents set out above in these Conditions of Use shall remain in force.

In the event that any provision of these Terms of Use is declared null or unenforceable, in whole or in part, by any Court, Tribunal or competent administrative body, such nullity shall not affect the remaining provisions of these Terms of Use.

The non exercise or failure to exercise by Forvenues of any right or provision contained on these Terms of Use shall not constitute a waiver thereof, unless acknowledged and agreed to in writing by Fourvenues.

These Terms of Use shall be retained in electronic form by Fourvenues and shall be permanently available to the User.

The User and Fourvenues will formalise the contract in Spanish language, this being the language of interpretation of these Conditions of Use.

If after carrying out all the necessary procedures to browse and access the Website and to perfect these Conditions of Use, the User identifies any error at the time of introducing his data, shall contact Fourvenues through the contract or the email address. Fourvenues will provide necessary support and correct, when needed, the errors identified.

Unless otherwise stated in these Terms of Use, notifications between the User and Fourvenues must be made by email or by sending a registered letter to the relevant address. For this purpose, the contact information of Fourvenues shall be those set out in these Terms of Use and the contact details of the User shall be those set out on the Website.

Fourvenues, also known as 'Discocil SL' offers our customers online software services for among others the sale of services such as tickets or reservations; message frequency varies; message and data rates may apply; send HELP to (+1) 2015153817 for assistance; reply STOP to cancel.

SECTION TWO. CONDITIONS OF PURCHASE.

The present conditions of purchase (the "Conditions of Purchase") regulate the acquisition by any User of the Tickets for the Events published on the Website.

Before purchasing any of the Tickets offered on the Website, the User is obligated to read and accept these Conditions of Purchase. By such acceptance, the User expressly agrees to be bound in their full extent and scope, without exception to any of their provisions.

Fourvenues reserves the unilateral right to modify these Terms of Purchase. Therefore, it is the responsibility of the User to periodically read the current conditions that are applicable. The temporary validity of these Conditions of Purchase coincides with the time of their exposure, until they are totally or partially modified, at which time the new modified Conditions of Purchase will come into force.

It is mandatory that the User uses, accesses, browses or purchase the products offered on the Website is of legal age or, failing that, has the corresponding authorisation from their legal guardians.

1. PURCHASE OF TICKETS

The User will be able to access the Website and view, freely and free of charge, a summary of the content of each of the Events organized by the corresponding Promoters and offered on the Website, as well as the price of the same and their essential characteristics.

Fourvenues is not responsible for the content of the Events published on the Website.

Any User may purchase Tickets for an Event through the Website. To do so, the User must select the Ticket(s) he/she wishes in order to view the purchase price (the "Final Price").

Once the Final Price has been displayed, if the User wishes to proceed with the purchase of the Ticket(s), he/she must pay the Final Price by credit or debit card, as well as by other available means of payment, Once the payment has successfully been completed, the User will receive an email at the address provided for this purpose, confirming the purchase and enclosing the purchased Ticket with the QR code required to access the corresponding Event.

The User’s data will remain stored by Fourvenues until the purchase has been made, and while the necessary time for Fourvenues to diligently fulfil its obligations. The data entered by the User must be true, Fourvenues is not liable in cases where the User, either voluntarily or involuntarily, enter data that does not correspond to reality.

Fourvenues reserves the right to suspend any order if the payment method used by the User is rejected by the competent authorities.

In certain Autonomous Communities, the legislator has prohibited the street or itinerant sale and resale of Tickets (including season passes), as well as their transfer for payment, and failure to comply with this prohibition constitutes a serious infringement. In any case, the resale or commissioned sale of Tickets shall require the prior approval of the Promoter, as well as authorisation by the corresponding autonomous Administration.

If a User chooses to purchase the Ticket outside of the sales channels established by the Promotor, he/she should be aware that he or she will not be contracting with a company within the framework of a legal consumer relationship and will not, therefore, have the protection that the legislator has established for consumers. Furthermore, neither Fourvenues nor the Promoters shall be responsible in these cases for any incident or liability arising from these unofficial sales process or channels.

2. PRICE

The User will know the Final Price of the products purchased prior to the payment of the corresponding price. The Final Price will include V.A.T. in all cases and will be expressed in Euros.

The products will be invoiced at the Final Price in force at the moment of the order, except for promotions and/or campaigns. Fourvenues reserves the right to apply discounts to the Final Price.

In any case, the Final Price will be shown to the User at the of the actual purchase (time of payment) in accordance with the provisions of these Terms of Purchase, receiving the user a link that will refer to them. In the event that said link refers to modified Conditions later to those described to at the time of purchase, the User may request a copy of the same by sending an email to [email protected].

3. CONTENT DISPLAY

Once the Final Price has been paid, the User will be able to view the information relating to the Event for which he/she has purchased Ticket(s) (details of the Promoter, date, time and location of the Event, conditions of the right of admission established by the Promoter, etc.), among others, as well as being able to download the Tickets that must be shown on the date of the Event in order to gain access to it. For all the above, the User will must have an internet connection.

4. RIGHT OF WITHDRAWAL AND RETURN POLICY

In the provision of the services, Fourvenues never acts as the organiser of the Events published on its Website, nor does it participate in any phase of their organisation. Consequently, Fourvenues will not be responsible in any case for the cancellation, total or partial, nor for the modifications that could suffer these Events, whose decision will depend ultimately on the own Promoters of such Events.

Likewise, Fourvenues informs Users that, in accordance with current consumer regulations, the right of withdrawal of consumers is not applicable, as said right of withdrawal is specifically excluded by the regulations applicable to the provision of services related with leisure activities, specifically article 103 section I) of the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.

Without prejudice of the foregoing, Users may request a total or partial refund of the amount paid for the Tickets when the Event is suspended or substantially modified, except in those cases in which the suspension or substantial modification occurs once the Event has begun and is due to force majeure.

For cases in which Users are entitled to request a refund of the amount paid for the Ticket(s), or part thereof, the following provisions shall apply:

- Total Cancellation of the Event: Shall be understood to be the definitive and total cancellation of the Event, as long as the cancellation is not due to force majeure and without notification of a new postponed date for the celebration of the Event. In case of the total cancellation of an Event, the User may request a total or partial refund of the purchase price from the corresponding Promoter, and the Promoters must also refund the corresponding management fees incurred by the Users when purchasing the Tickets. In the same way, Promoters, as organizers, will be responsible to proceed with the refund of the corresponding refunds and any claim associated with them by a total cancellation. In addition, it is the responsibility of the Promoters to proceed to the refund of the corresponding amounts within the deadlines that, in each case, are determined by the applicable state or regional regulation, Fourvenues not being liable for refunds made by the Promoters outside the legally established deadlines which, in any case, may never exceed fourteen (14) calendar days from the communication of the cancellation of the Event. Notwithstanding the foregoing, Fourvenues will collaborate as much as possible in the refund processes and will make its Platform available to the Promoters and Users so that the corresponding refunds can be managed through the latter.

- Partial cancelation of the Event: it will be understood that there is a partial cancellation when, in an Event which duration is greater that twenty-four (24) hours, at least one (1) of the days of the Event is cancelled without there being a cause of force majeure for said partial cancellation. In this case, the User may claim from the Promoter the partial refund of the amounts corresponding exclusively to the day or days affected by the cancellation, as well as, when appropriate, the corresponding management fees. Notwithstanding that refunds may be made, as the case may be, through the Website, the Website is exonerated from any liability related to the refund of the amounts corresponding to a partial cancellation of the Event, the responsibility for which shall lie solely with the Promoter as organiser of the Event, who shall proceed to make the corresponding refunds with a maximum period of fourteen (14) calendar days from the communication of the partial cancellation of the Event or, in the event that prior communication has not been possible, from when the partial cancellation of the Event has taken place.

- Substantial modification of the Event: shall be understood as any modification that causes the Event to differ substantially from the Event that Users could reasonably expect in general and provided that there is no force majeure. A substantial modification shall not be understood as an alteration in the start time of the Event. In the event of a substantial alteration of an Event, Users may choose to confirm their attendance at the modified Event in the new circumstances resulting therefrom or, instead, to request the Promoter to refund the prices of the Ticket(s) purchased, within the period set for this purpose (Promoter shall not take in any case more than fourteen (14) calendar days from the User’s communication of their request for refund to proceed with the refund). Furthermore, the Promoters shall be obligated to refund not only the amount paid by Users for the price of the Tickets, but also the corresponding management costs, in accordance with the applicable regulations. In the event that the User does not communicate within the established period of fourteen (14) days that he/she wishes to request a refund of the paid amount, it will be understood that the order is confirmed for the modified Event and, consequently, he/she will not be entitled to request the refund of the amount of the Ticket(s) purchased.

- Price error: In the event that errors are detected in the price(s) of the Ticket(s), the User will have the right to be informed as soon as possible by the Promoter of the Event and without undue delay, so that the User can decide whether to continue with the purchase at the correct price (making the additional payment) or to cancel the order. In case that the User decides to cancel the order, he/she will be entitled to a refund of the amount paid for the ticket(s), including, where applicable, the management fees paid, within fourteen (14) calendar days from the date of the communication of the error.

In any of the above cases, the customer service team of Fourvenues will attend the communications received by the Users related to this type of circumstances, answering as quickly and efficiently as possible and trying to speed up the communication between the User and the Promoter to achieve the fastest possible resolution in the necessary cases.

The impossibility to attend an Event or making a mistake at the time of entering any data throughout the process of purchasing Tickets to an Event, will not be grounds of a refund, nor will adversely weather conditions that do not prevent the Event from taking place.

In the event that a refund is due to a User, the refund will be made to the current account associated with the card used by the User in the process of purchasing the Tickets.

5. “GUARANTEE YOUR TICKET” SYSTEM

Fourvenues makes available to the Promoters the possibility of activating, for the Events they wish to, the “Guarantee your Ticket” system, through which the final Users may, upon payment of an additional amount of the Ticket(s) purchased, which will be shown as Final Price before proceeding to its payment, request the refund of the amount paid for the Ticket(s) in the event of not being able to finally attend the Event in question.

Therefore, and without prejudice to the provisions of the previous Stipulation, in those Events in which the Promoter has activated the “Guarantee your Ticket” system offered by Fourvenues, the Users may request a refund of the amount paid for the Ticket(s) if they are unable to attend the corresponding Event.

To this end, End Users must: (i) send a written request to this effect to Fourvenues by the means indicated during the purchase process; (ii) that this request is sent within the stipulated period, of which the User will be previously informed during the purchase process and; (iii) that the Users send all the information required for this purpose, of which they will also be informed prior to contracting the “Guarantee your Ticket” system.

6. LIMITATION OF LIABILITY

By accepting these Conditions, Users declare that they are aware that Fourvenues is exonerated and will not be responsible for the following, by way of example and without limitation:

• i. For any incident related to the Events published on the Website or the organisation of the same, including cancelation, partial modification, substantial modification or suspension, in accordance with the provisions of these Conditions;


• ii. For any incidents and/or errors related with the information of the Events published by the Promoters on the Website. In this sense, Fourvenues merely reproduces the information of the Events provided by the Promoters, without having any decision-making power over any of the details of the Events;


• iii. For the incidences occurred during the celebration and course of the Events;


• iv. For any incident or liability arising from the resale of Tickets, as well as the paid transfer of the same;


• v. Non-compliance by a Promoter of their obligations related to the activity licence of any other legal obligations applicable to them;


• vi. For any modification, alteration or incident of any kind related to the price of the Tickets offered for sale by the Promoters;


• vii. For any of the contents incorporated by the Promoters on the Website, as well as for the information tendered by the Users themselves in their private area. Both Promoters and Users must refrain from inserting any text, images, sounds or messages that are obscene, racist, xenophobic, violent, defamatory or others that in any way imply a breach of any legally protected legal right, in particular, and without limitation, the rights of minors, intellectual and industrial property rights, image rights and privacy;


• viii. For any content of the Promoters’ websites, as well as all personal data and relations with third parties that they make, the information that they transmit and store, hypertext links, third party claims and the legal actions that they may trigger in terms of intellectual and industrial property, personality rights and the protection of minors;


• ix. For any breach by Promoters of the applicable legislation in force in relation to the operation of the hosting service, e-commerce, personal data protection, information society services, copyright, maintenance of public order, as well as the universal principles of internet use;


• x. For any practice harmful to the rights of third parties that may be carried out from the Promoters webpages.

In the event that Promoters incur in any of the breaches described above, or any other breach not contemplated in this Stipulation, the Users must address the corresponding claims to the Promoters, not being Fourvenues responsible in any case, without prejudice that Fourvenues will always make its best efforts to attend the communications received in this regard, mediating as far as possible between the Users and Promoters to expedite the management and resolution of such claims.

7. CONTACT

Fourvenues makes available to the User a contact email address (in addition to the identification data of the owner of Fourvenues exposed above) in order to provide support and assistance, if necessary.

In addition, it should be noted that the User has the contact details of Fourvenues reflected in section I of these Conditions of Purchase.

8. SYSTEM OF COMPLAINTS

If the User considers that any of his rights have been violated, Fourvenues proposes that he communicates it through any of the channels enable in the section “Previous” of these Conditions, and compromises to respond and attend to his concerns in relation to the supposed infringement of rights.

Once all the information is received, Fourvenues may take the necessary measures to investigate and resolve the situation.

In no event shall the implementation of any action signify Fourvenues admission of any liability whatsoever. Fourvenues reserves the right to exercise any right, action or defence to which it is entitled.

9. APPLICABLE LAW AND COMPETENT JURISDICTION

The sale is understood to be made in Spanish territory, so that for any interpretative or litigious questions that may arise, Spanish law will be applicable and, in case of dispute, both parties agree to submit, renouncing any other jurisdiction that may correspond, to the jurisdiction of the Courts and Tribunals of the domicile of the consumer.

Furthermore, pursuant to the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on the settlement of consumer disputes online, in the event of any dispute relating to the Contract, the Customer may use the “Online Dispute Resolution Platform” developed by the European Commission via de following link: http://ec.europa.eu/consumers/odr/.

Last updated: april 9th 2024.